EOS Service Packages for Additive Manufacturing Exactly Tailored to Your Needs
From flexible full service and maintenance packages to basic care with a system health check. Our EOS System Care Program is tailored to your specific requirements. Simply choose the right package for your requirements.
Your Advantages of the EOS System Care Program
EOS Service Packages for You Select the Right Option for Your Installation!
Fixed response times and maximum availability: with FullServiceFlex, you benefit from top-level services. Original and qualified spare parts, with service times and travel expenses are included as part of this peace-of-mind package. You can enjoy reliable continuity and maintain control of the total cost of ownership.
With FullServiceFlex, your systems will work profitably and efficiently throughout their entire life cycle. The package can be flexibly expanded with various options and tailored service concepts, such as location management for larger system parks.
EOS FullServiceFlex includes the following key elements:
- Maintenance, inspection and calibration by EOS service experts
- Service report priority
- Fixed response times on site (subject to regional availability)
- Flat rates for service calls and spare parts
- Premium options for custom service
EOS MaintenanceFlex Your Package Advantages
Effective maintenance management by EOS experts for maximum system performance: the MaintenanceFlex package guarantees proven maintenance management and qualified maintenance parts. All work performed is logged, including safety and functional checks to identify vulnerabilities at an early stage.
The package also features optional elements such as calibration services.
EOS MaintenanceFlex includes the following key elements:
- System maintenance service: maintenance parts, logs and certificates
- Regular inspection
- Measurements of performance-critical system elements (e.g. laser)
- Attractive options such as calibration services
Stay fully flexible with the HealthCheck package. After dedicated training and certification, you take over the responsibility of self-maintenance for your systems. We support you with regular checks to guarantee technical execution, quality and safety.
EOS HealthCheck includes the following key elements:
- Basic support for your EOS-trained and certified maintenance team
- Annual safety check by EOS service experts
